Our Mission
We believe in the power of guiding businesses safely through the complex issues of today.
Our Services
Build Emergency Response Plans
Define various types of emergencies and identify how your organization, and your employees, should respond during those times of crisis.
Design Organizational Strategic Plans
Mission and Vision Statements.
Organizational Charts.
Multi-Year Strategic Plans.
Lead Critical Incident Debriefs
Help your employees return to a psychologically stable mindset after a critical incident.
Construct Trainings and Other Curriculum
Whether instructor-lead or self-paced, virtual or in-person, we will work with you to design training objectives and curriculum that supports those objectives.
Prepare Standard Operating Procedures (SOPs)
Write Standard Operating Procedures or Guidelines for your organization that are supported by the latest evidence-based research.
Call us today to see how we can help you!
Michael Giroux, MPA
Principal Consultant
Master of Public Administration
Ph.D. Candidate
Program & Project Manager
Innovative Instructor
Talented Trainer
OSHA 10 & 30
PMP Trained
Michael Giroux is the principal consultant at Safety Through Service. He spent more than a decade as a city police officer, supervisor, and trainer. In those roles, he conducted needs assessments, designed curriculum, and provided instruction across a variety of disciplines including criminal and civil law, de-escalation, police driving, firearms, standardized field sobriety testing, and Mental Health First Aid. He was also a certified Drug Recognition Expert, recognized by the courts as a subject matter expert in horizontal gaze nystagmus and standardized field sobriety testing. He holds a number of professional certifications including Critical Incident Stress Debriefing, Peer Support Team Member, Crisis Negotiator, and Motor Officer. He also earned three life-saving awards during his career.
Alongside his career in law enforcement, he spent 16 years with a municipal fire department, holding the ranks of firefighter/EMT, lieutenant, and captain. He served as the safety officer or incident commander of numerous emergency scenes including house fires, car wrecks, and medical calls. He also holds a number of professional certifications including ICS 100, 200, 300, 400, 700, and 800, as well as Fire Officer I & II, Emergency Vehicle Driver, and Fire Instructor I.
Outside the office, he has promoted safety on two, three, and four wheels as a licensed North Carolina driver’s education instructor, in addition to being a motorcycle and Can-Am Spyder instructor.
He earned a Bachelor’s Degree from Elon University in Elon, NC, and a Masters of Public Administration from Marist University in Poughkeepsie, NY. He is currently a Ph.D. Candidate in Leadership and Organization Development at the University of Southern Maine, working on his dissertation and expecting to complete this degree in Spring 2026.
He currently resides in North Carolina with his wife, daughter, and son.